Privacy & Cookie policy

Cookie Policy

Last Updated: June 2015

This Cookie Policy applies to any websites, branded pages on third party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third party platforms (“FlavourArt Sites”) which are operated by or on behalf of the FlavourArt SRL. By using the FlavourArt Sites, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly or not use the FlavourArt Sites. If you disable the cookies that we use, this may impact your user experience while on the FlavourArt Sites. The table below summarises the different types of cookie we use on FlavourArt Sites, together with their respective purpose and duration (i.e. how long each cookie will remain on your device). What are cookies? Cookies are files or pieces of information that may be stored on your computer (or other internet enabled devices, such as a smartphone or tablet) when you visit a FlavourArt Site. A cookie will usually contain the name of the website from which the cookie has come from, the “lifetime” of the cookie (i.e. how long it will remain on your device), and a value, which is usually a randomly generated unique number. What do we use cookies for? We use cookies to make the FlavourArt Sites easier to use and to better tailor the FlavourArt Sites and our products to your interests and needs. Cookies may also be used to help speed up your future activities and experience on our Sites. We also use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our Sites and to help us improve their structure and content. We cannot identify you personally from this information. What types of cookies do we use? Two types of cookies may be used on the FlavourArt Sites – “session cookies” and “persistent cookies”. Session cookies are temporary cookies that remain on your device until you leave the FlavourArt Site. A persistent cookie remains on your device for much longer or until you manually delete it (how long the cookie remains on your device will depend on the duration or “lifetime” of the specific cookie and your browser settings). Some of the pages you visit may also collect information using pixel tags (also called clear gifs) that may be shared with third parties which directly support our promotional activities and website development. For example, website usage information about visitors to FlavourArt Sites may be shared with our third party advertising agency to better target Internet banner advertisements on our websites. The information is not, however, personally identifiable, although it could be linked to your personal information. Cookies used on FlavourArt Sites Necessary These cookies are essential to make FlavourArt websites work correctly, they enable you to move around our websites and use our features. Examples include remembering previous actions (e.g. entered text) when  navigating back to a page in the same session. These cookies don’t identify you as an individual. If you do not accept these cookies, it may affect the performance of the website, or parts of it. Performance These cookies help us understand how visitors interact with our websites by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve the performance of our websites. These cookies don’t identify you as an individual. All data is collected and aggregated anonymously. Functionality These cookies allow our websites to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalized online experience. They can also enable visitors to watch videos, play games and engage with social tools, such as blogs, chatrooms and forums. The information these cookies collect may include personally identifiable information that you have disclosed, such as your username or profile picture. We shall always be transparent with you about what information we collect, what we do with it and with whom we share it. If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website. Targeting / advertising These cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on FlavourArt and non –FlavourArt websites. We may use these cookies to remember websites you have visited and we may share this information with other parties, including advertisers and our agencies. Most types of these cookies track consumers via their IP address so may collect some personal identifiable information. For more information about these cookies, including the information they collect and how this is used, click here. Do we use third party cookies? We use a number of suppliers that may also set cookies on your device on our behalf when you visit the FlavourArt Sites to allow them to deliver the services they are providing. When you visit the FlavourArt Sites you may receive cookies from third party websites or domains. We endeavor to identify these cookies before they are used so that you can decide whether or not you wish to accept them. More information about these cookies may be available on the relevant third party’s website. How can I control or delete cookies? Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. There are a number of ways to manage cookies. Please refer to your browser instructions or help screen to learn more about how to adjust or modify your browser settings. If you disable the cookies that we use, this may impact your experience while on the FlavourArt Sites, for example you may not be able to visit certain areas of a FlavourArt Site or you may not receive personalized information when you visit a FlavourArt Site. If you use different devices to view and access the FlavourArt Sites (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. More detailed information Session / temporary – These cookies are deleted from your device after you leave the website. Permanent / persistent – These cookies are not deleted from your device after you leave the website. They remain on your device for a longer period of time. PERFORMANCE Cookie used: Analytics / Tracking Provides anonymous / aggregated information about where you go and what you do on FlavourArt and other websites. Persistent, session and third party FlavourArt uses the following Analytics Cookies & Web Beacons Google Analytics : https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage  Microsoft: https://www.microsoft.com/privacystatement/en-us/core/default.aspx  YouTube Tracking: https://www.google.co.uk/intl/en/policies/privacy/    FUNCTIONALITY Social Media / sharing Allows you to share comments / ratings/pages / bookmarks and helps to provide access to social networks and social online tools more easily. Third Party Add This: https://www.google.co.uk/intl/en/policies/privacy/  Delicious.com: https://delicious.com/privacy  Facebook Connect and Facebook plugins: https://www.facebook.com/about/privacy/your-info-on-other  Pinterest: https://about.pinterest.com/en/privacy-policy  Tumblr: https://www.tumblr.com/policy/en/privacy  Twitter: https://twitter.com/privacy  YouTube: https://www.google.co.uk/intl/en/policies/privacy/  TARGETING/ADVERTISING Cross site tracking Provides anonymous information about visitors, such as the websites they visit before and/or after visiting a FlavourArt website. Persistent, session and third party MISCELLANEOUS Vimeo: https://vimeo.com/cookie_policy  YouTube: https://www.google.co.uk/intl/en/policies/privacy/  Beacons Domains Web beacons Support various different parts of functionality on FlavourArt websites. Web beacons (also known as web bugs / pixel tags/clear GIFs) monitor the behaviour of visitors on websites and can provide information such what users do on websites and user IP addresses to third party companies. Persistent, session and third party We use a number of different beacons across FlavourArt websites, we have provided some examples about some of the most used web beacons work. Other Support various different parts of functionality on FlavourArt websites. Persistent, session and third party   Google Maps: https://support.google.com/maps/answer/153802?hl=en&rd=1

Privacy

Your satisfaction and sense of privacy is a priority for us, so we do our best to ensure your safety and to give you a pleasurable shopping experience with us. Credit Card Numbers When ordering, your credit card numbers are processed by state of the art online systems. Your security is in good hands. E-mail Addresses Your e-mail address will never be given out or sold to any outside party, even ones that “you might be interested in.” This ensures that when you give your e-mail address to us for ordering or account purposes, you will not receive any other e-mail resulting from that action.Our regular e-mails are limited to order confirmations, customer questions. Personal Information We don’t give out your e-mail address, as described above, and the same applies for your personal information.   We reserve the right to refuse service to anyone.